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Problem
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Support Type
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Application Process/Submission - How Do I Submit an Annual Update
Claim Business - I am getting a No Match Found message when trying to Claim My Business
Application Process/Submission - Cannot Upload Documents under Financial Records (Economic Disadvantaged Card)
EIDL Disaster Loans (COVID) - Loan Status
EIDL Disaster Loans (COVID) - Update My Application
EIDL Disaster Loans (COVID) - Add an Attachment to My Application
EIDL Disaster Loans (COVID) - Request an Increase or Decrease
EIDL Disaster Loans (COVID) - Other EIDL Questions
General Questions - How do I get a loan?
General Questions - Does SBA offer grants?
General Questions - How can I get small business counseling?
General Questions - Does SBA offer programs for veterans?
General Questions - How can I apply for the WOSB Program?
General Questions - How can I self-certify as a small business?
General Questions - How can I report potential fraud?
General Questions - Other General Questions
National Ombudsman - File a Regulatory Fairness Comment
National Ombudsman - Request a Speaker
National Ombudsman - Other Ombudsman Questions
Other Disaster Loans (Non-COVID) - Home Loan Status
Other Disaster Loans (Non-COVID) - Business Loan Status
Other Disaster Loans (Non-COVID) - Other Disaster Loan Questions
Technical Issues - Help with SBA Connect or Login.gov
Technical Issues - Help with General Login System (GLS)
Technical Issues - Report a Contact.SBA.gov Bug
Application Process/Submission - The Highest Officer Listed in my application is Incorrect
Account Issues - How do I register for a SAM account?
Account Issues - I am having password issues with my Login.gov account
Account Issues - I am getting Request is Blocked/Page Not Found message or blank screen
Account Issues - Can I use a previous Login.gov account for beta.Certify?
Account Issues - I cannot logout of beta.Certify
Account Issues - I or one of my Individual Contributors cannot create a Login.gov account (Non-US Citizen)
Account Issues - I need more security codes for my Login.gov account
Account Issues - Account Issues(Misc.)
Individual Contributor - I need to edit or delete spouse, owners or board members
Individual Contributor - I am getting Request is Blocked/Page Not Found message or blank screen
Individual Contributor - The Highest Officer listed in my application is incorrect
Individual Contributor - One or more of my Delegates did not receive an invite
Individual Contributor - My Individual Contributor card is greyed out; I cannot complete
Individual Contributor - Misc. (Individual Contributor)
Claim Business - I am getting a Business is Already Claimed message; I need my account reset to reclaim my business
Claim Business - My spouse is prompted to Claim My Business
Claim Business - Business Not Found-SAM UEI, MPIN and EIN/TIN Provided
Claim Business - One or more Individual Contributors are prompted to Claim My Business
Claim Business - Am I able to certify multiple businesses?
Claim Business - My Business Type is incorrect
Claim Business - My Business Type is blank
Claim Business - How do I claim my business
Claim Business - What is SAM UEI, TIN or MPIN
Claim Business - I am getting Request is Blocked/Page Not Found message or blank screen
Claim Business - I am getting Primary NAIC Code Not Found message
Claim Business - Misc.(Claim Business)
Documents - I cannot upload documents
Documents - I cannot upload multiple documents
Documents - I do not have one or more required document(s)
Documents - I cannot identify where to upload document(s)
Documents - I have uploaded the required documents but cannot continue application
Documents - I am getting Request is Blocked/Page Not Found message or blank screen
Documents - What documents do I need to submit my application?
Documents - How should I upload jointly filed documents?
Documents - Misc.(Documents)
SBA Request for Additional Information - How do I request a time extension on a RFI
SBA Request for Additional Information - I am unable to upload document(s) in response to RFI
SBA Request for Additional Information - I do not have the documents being requested
SBA Request for Additional Information - Request is blocked, page not found or blank screen
SBA Request for Additional Information - I am unable to submit my RFI back to SBA
SBA Request for Additional Information - I am unable to update my business type as requested in RFI
SBA Request for Additional Information - Status of RFI review (Supplied Requested Information)
SBA Request for Additional Information - Misc.(RFI)
Application Process/Submission - What is the status of my submitted application? What is the processing time frame?
Application Process/Submission - I cannot start a new application (my previous application was returned or canceled)
Application Process/Submission - How can I review my submitted application?
Application Process/Submission - I need to withdraw/delete application
Application Process/Submission - My application is in Draft Status. How do I submit the application?
Application Process/Submission - How can I verify that my application was submitted?
Application Process/Submission - How can I update my submitted application?
Application Process/Submission - I was forced to complete EDWOSB application, but I want to apply for WOSB only
Application Process/Submission - I need help completing Form 4506-T or have related questions
Application Process/Submission - I am getting a Request is Blocked/Page Not Found message or blank screen
Application Process/Submission - I see a note to complete WOSB application after completing EDWOSB
Application Process/Submission - What is meant by Schedules?
Application Process/Submission - Where do I upload a TPC, 8(a), or CVE certificate?
Application Process/Submission - I cannot select Yes/No under Existing Qualification choices
Application Process/Submission - I submitted a WOSB application instead of EDWOSB
Application Process/Submission - I have questions about my returned application
Application Process/Submission - I cannot cancel or delete an application
Application Process/Submission - I cannot change my answers to or answer Yes/No questions
Application Process/Submission - My approval letter does not open
Application Process/Submission - Misc.(Application Process/Submission)
Delegation - I am getting a Request is Blocked/Page Not Found message or blank screen
Delegation - I am a Delegate listed as a Owner
Delegation - I am a Owner Listed as a Delegate
Delegation - Misc.(Delegation)
Feedback - I want to provide Feedback (System Related)
Feedback - I want to provide Feedback (Process Related)
Feedback - Misc.(Feedback)
WOSB Process Questions - The system does not accept NAICS Code Exceptions
WOSB Process Questions - I have question(s) about applicable NAICS Codes
WOSB Process Questions - Is there a WOSB/EDWOSB logo I can use?
WOSB Process Questions - What are the eligibility requirements for WOSB/EDWOSB certification?
WOSB Process Questions - Are non-profits and franchises eligible for WOSB certification?
WOSB Process Questions - How do I apply for WOSB or EDWOSB certification?
WOSB Process Questions - Is my data safe and secure?
WOSB Process Questions - I have question(s) about Outside Employment
WOSB Process Questions - Why is spouse information required (EDWOSB)?
WOSB Process Questions - Do subcontractors need certification?
WOSB Process Questions - I have question(s) about the Letter of No Objection
WOSB Process Questions - Where do I apply for the 8a Program?
WOSB Process Questions - I would like information about the WOSB Program
WOSB Process Questions - Why are board members required to provide financial information?
WOSB Process Questions - What is the time-frame for my approved status to be reflected Dynamic Small Business Search (DSBS)?
WOSB Process Questions - How do I proceed if stock and bonds are owned jointly?
WOSB Process Questions - Misc.(WOSB Process Questions)
SBA General - I need information about EIDL Loan Assistance
SBA General - I need information on how to start a business
SBA General - What are the eligibility requirements for the 8a or HUBZone Programs?
SBA General - I need information about SBA Procurement Opportunities
SBA General - Can I get a list of all certified firms?
SBA General - Misc. (SBA General)
Application Process/Submission - My approval letter needs corrections
Application Process/Submission - Application Submitted Over 90 Days
SVOG Program (COVID) - Account Issue on the SVO Grant Application Portal
SVOG Program (COVID) - Website Issue on the SVO Grant Application Portal
SVOG Program (COVID) - Grant Application Issue on the SVO Grant Application Portal
SVOG Program (COVID) - Other SVO Grant Questions
WOSB Process Questions - Which Federal Contract Awards Do I Qualify for Based on My WOSB or EDWOSB Certification?
Account Issues - Not Reflected as Approved in DSBS
Account Issues - Not Reflected As Approved In DSBS And SAM Profile Updated Within Last 12 Months
Application Process/Submission - I Cannot Complete Annual Attestation
Individual Contributor - What must Individual Contributors provide in WOSB/EDWOSB applications
SVOG Program (COVID) - Password Issue on the SVO Grant Application Portal
SVOG Program (COVID) - Authenticator Issue
Account Issues - I need to update my name in the beta.certify.sba.gov system
Application Process/Submission - I need to update my name in the beta.certify.sba.gov system
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